Premium marine electronics and boat accessories backed by the brands you trust.
At Egret Marine, we carefully select high-quality marine electronics, safety gear, and boat accessories from leading manufacturers. While we are not the warrantor, we stand behind every product we sell and are committed to helping you get the most out of your purchase.
Most products include a manufacturer’s limited warranty that covers defects in materials and workmanship under normal use. Warranty terms, duration, and coverage vary by brand and specific product.
What You Should Know
- Manufacturer Provided — Warranties are issued and honored directly by the product manufacturer (Attwood, Garmin, Lowrance, Taco, Sea-Dog, and others).
- Varies by Product — Coverage typically ranges from 1 year (most electronics) to 5+ years or limited lifetime on select hardware and accessories. Exact terms are included with your product or available on the manufacturer’s website.
- Keep Your Proof of Purchase — Your Egret Marine order confirmation email or invoice serves as valid proof of purchase. Save it along with the original packaging and manual.
How to File a Warranty Claim
-
Review your product documentation
Check the box, manual, or the manufacturer’s website for the exact warranty length, registration requirements, and claim process. Many brands require registration within 30–90 days of purchase. -
Gather your proof of purchase
Locate your Egret Marine order confirmation or invoice. This document shows the purchase date and serves as official proof of purchase. -
Contact the manufacturer directly
Use the manufacturer’s warranty claim form, customer support phone number, or online portal. Provide your order details and describe the issue clearly. Most manufacturers handle claims directly after the initial return window. -
Need help? Contact Egret Marine Support
If your purchase was recent or you’re unsure which manufacturer to contact, email us at support@egretmarine.com. We can often help identify the correct process or assist with returns within our policy window.
What’s Typically Covered
- Defects in materials or workmanship
- Failure under normal marine use and conditions
- Repair or replacement at the manufacturer’s discretion
- Many navigation units, transducers, chargers, and accessories
What’s Typically Not Covered
- Normal wear and tear or cosmetic damage
- Misuse, abuse, neglect, or improper installation
- Damage from modifications or unauthorized repairs
- Commercial use (unless explicitly stated)
- Acts of God, accidents, or environmental damage
Important: Always refer to the specific manufacturer’s warranty documentation included with your product for complete and binding terms.
Frequently Asked Questions
How long do manufacturer warranties last?
It depends on the brand and product. Most marine electronics and accessories carry 1-year limited warranties. Some hardware may have 5-year or limited lifetime coverage. Always check the documentation that came with your product.
Can I return a defective item to Egret Marine instead?
Yes — if the item is within our standard return window (typically 30 days) and qualifies under our Refund & Return Policy, we can often process a return and refund quickly. After the return window, the manufacturer handles warranty service directly.
Do I need to register my product?
Many manufacturers (especially electronics brands) require or strongly recommend online registration within a set period after purchase to activate full warranty coverage. Check the manual or manufacturer website.
What if my product was a gift or I lost the receipt?
Contact us at support@egretmarine.com with the approximate purchase date and any details you have. We can often look up your order and provide a replacement receipt for warranty purposes.
Still Have Questions?
Our team is happy to help point you toward the right manufacturer resource or assist with returns.
Email: support@egretmarine.com
Responses typically within 1 business day.
Disclaimer: This page provides general guidance only. Egret Marine is a retailer and not the warrantor for the products we sell. The specific terms and conditions of each manufacturer’s warranty govern all claims. This information does not constitute legal advice.